[TECHNICAL ISSUE] Flip/My 050/Cloud Softphone Registration Error

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We are currently experiencing problems with the push notifications and incoming calls through the 050 number.

【Date/Time】: January 20th, 2022. Time: under investigation

【Impact】:

Users may experience register error when opening the App (My 050, Cloud Softphone)
Some incoming calls to Flip/My050 are not completed or delayed to hear the ringing tone.
【Impact Services】: FLIP/ MY 050

【Cause】: Flip Softswitch responding delay

Our team is working as fast as possible to solve it and we will inform you when the service is restored.

Please accept our sincere apologies for the inconvenience you may experience due to this problem and thank you for your understanding.

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